Who manages updates for Dynamics 365?

The management of updates for Dynamics 365 is primarily the responsibility of Microsoft. This is because Dynamics 365 is a cloud-based service, and Microsoft handles the infrastructure, software maintenance, and timely updates to ensure that the platform operates with the latest features and security enhancements.

As a cloud service provider, Microsoft continuously monitors the system and performs necessary updates without requiring user intervention. This helps maintain system integrity and improves performance across the entire Dynamics 365 ecosystem.

While system administrators may have a role in managing settings, user permissions, and the overall configuration of the Dynamics 365 environment within their organization, the actual deployment of updates is not under their control. Individual users and third-party vendors do not have the authority or capabilities to manage updates, as the updates are managed at the service level by Microsoft to ensure consistency and reliability for all users.